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Privacy Policy

Last updated: June 8, 2026

Computer Repair in Palm Desert ("we," "us," or "our") operates the website computerrepairinpalmdesert.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described below.

1. Information We Collect

Information You Provide

When you contact us through our website, call us, or bring a device into our shop, we may collect:

  • Your name, email address, and phone number
  • A description of the issue with your device
  • Your device's make, model, and serial number
  • Payment information (processed securely — we do not store card numbers)

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Your IP address and browser type
  • Pages visited and time spent on the site
  • Referring URL (how you found us)
  • Device type and operating system

This data is collected through standard server logs and analytics tools and is used only to improve our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Diagnose, repair, and return your device
  • Send repair status updates and follow-up communications
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Device Data

When you bring a device to our shop for repair, we may need to access its files or system to perform diagnostics or the repair itself. We do not copy, retain, or share any personal data stored on your device unless you specifically ask us to assist with data recovery. All work is performed with your authorization.

4. Data Retention

We retain customer contact and repair records for up to 3 years for warranty and service history purposes. You may request deletion of your records at any time by contacting us directly.

5. Cookies

Our website may use cookies to remember your preferences and analyze traffic. You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use our website.

6. Third-Party Services

We may use third-party tools such as Google Analytics to understand website traffic. These services have their own privacy policies. We do not share personally identifiable information with these services.

7. Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of any marketing communications

To exercise any of these rights, contact us at computerrepairinpalmdesert@gmail.com.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: